Returns & Exchanges

At Oveja Negra™, we stand by the quality of our craftsmanship and want you to feel confident in your unique style. If you are not completely satisfied with your purchase, we offer a 30-day window for returns and exchanges on all unworn items.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Pack Your Items

Securely place the items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.

3

Label and Ship

Download and print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.

4

Inspection and Refund

Once our team inspects the returned goods, we will process your refund to the original payment method or ship your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing